DATAROCKS
Privacy Policy
This policy explains how DATAROCKS handles product, account, and integration data while operating the platform.
What we collect
DATAROCKS processes account details, workspace settings, billing-related records, and performance data made available through connected analytics, advertising, and commerce integrations.
We also collect standard operational telemetry such as logs, request metadata, and product usage signals that help us secure the platform, troubleshoot issues, and improve product quality.
How we use information
We use information to operate the service, power reporting and optimization features, authenticate users, support billing workflows, prevent abuse, and respond to support requests.
We may also use aggregated or de-identified usage information to understand feature adoption, improve reliability, and guide future product decisions.
Sharing and subprocessors
We do not sell your customer data. Information may be shared with infrastructure providers, analytics vendors, authentication providers, payment processors, and other subprocessors that support operation of the service.
When sharing is required, we limit access to what is reasonably necessary for the service being provided and expect vendors to follow appropriate security and confidentiality obligations.
Retention and security
We retain data for as long as needed to provide the service, meet contractual obligations, resolve disputes, and satisfy legal or security requirements. Retention periods may differ based on data type and customer configuration.
DATAROCKS uses technical and organizational safeguards designed to protect data in transit and at rest, but no internet-connected system can be guaranteed completely secure.
Your choices
You can manage many connected sources and workspace settings directly in the product. If you need help with access, deletion, exports, or privacy-related questions, contact the DATAROCKS team.
We may update this policy as product capabilities or legal requirements evolve. The latest version published here is the one that applies.
Questions about these policies? Reach out to the DATAROCKS team.
Back to sign in